Health and Dental Plan FAQ

The University Students’ Council (USC) is pleased to a provide eligible, full-time undergraduate students at Western University health and dental coverage through our PurpleCare plan. Students are automatically assessed the premiums upon accepting their offer to Western or registering for the fall semester. Coverage begins September 1 through August 31 of the following year. To be considered full time, students must be enrolled in a minimum of 3.5 credits as of September 1 every year. From chiropractor appointments to yearly dental exams and emergency travel assistance, the PurpleCare plan is one of the most comprehensive student health plans in the country. We encourage students to take advantage of the wide offering of supports and services we cover throughout the year. The University Students’ Council (USC) is so excited to announce the launch of PurpleCare, our new health and dental plan! Students will automatically be enrolled in the plan and can access information about benefits at http://www.purplecare.ca. Already have health and dental coverage? You have options. Full-Time Undergraduate Students starting / returning in September of each year can opt-out of the USC’s Health and Dental plan by visiting https://www.mystudentplan.ca/purplecare/en/forms and heading to the opt-out tab. Be sure to fill out the opt-out form between July 1st and September 23rd, each year.

Q: I already have health and dental coverage. Can I opt-out of the USC’s health and dental plan?

A: Yes, if you already have coverage, you can opt out of the USC’s Health and Dental plan by visiting https://www.mystudentplan.ca/purplecare/en/forms each year. Head to the Opt-Out tab.

Q: What is the last day to opt-out of the USC health and dental plan?

A: The last day for full-time undergraduates to opt-out of the plan is September 23rd of each year.

Q: I am an international student that does not plan to return to campus this Fall. Am I still covered by the USC’s health and dental plan?

A: Yes, beginning this year, international students will be eligible to receive benefits from the USC’s health and dental plan in their home country.

Q: How long is my coverage period?

A: Full-time undergraduates coverage period begins on September 1st and ends on August 31st, each year. Specific programs (i.e. MBAA) may have different coverage. Please email healthdental@westernusc.ca for details.

Q: How can I find a health practitioner near me?

A: You can find information about health practitioners, including doctors, dentists, massage therapists, physiotherapists, and pharmacies at https://www.mystudentplan.ca/purplecare/en/select-savings.

Q: How do I submit a claim?

A: If you would like to submit a claim, visit https://www.mystudentplan.ca/purplecare/en/claims and select the Benefits Plan Claims, or look for details on downloading the App. You will have 15 months to submit claims for consideration under your health plan.

Q: I have more questions. Who can I talk to?

A: If you have additional questions or concerns about the USC health and dental plan, email healthdental@westernusc.ca.