Health and Dental Plan FAQ

The University Students’ Council (USC) is pleased to a provide eligible, full-time undergraduate students at Western University health and dental coverage through our PurpleCare plan. Students are automatically assessed the premiums upon accepting their offer to Western or registering for the fall semester. Coverage begins September 1 through August 31 of the following year. To be considered full time, students must be enrolled in a minimum of 3.5 credits as of September 1 every year.

From chiropractor appointments to yearly dental exams and emergency travel assistance, the PurpleCare plan is one of the most comprehensive student health plans in the country. We encourage students to take advantage of the wide offering of supports and services we cover throughout the year. 

The University Students’ Council (USC) is so excited to announce the launch of PurpleCare, our new health and dental plan! Students will automatically be enrolled in the plan and can access information about benefits at http://www.purplecare.ca. 

This year, students will also be able to access mental health support resources through our myWellness program, including mental health assessments, personalized action plans, and counselling appointments that are specifically tailored to your needs and language preferences. 

Already have health and dental coverage? You have options. You can opt-out of the USC’s health and dental plan by visiting http://www.purplecare.ca and heading to the benefits plan enrolment tab. Be sure to fill out the opt-out form by September 23, 2020.


A: Yes, if you already have coverage, you can opt out of the USC’s health and dental plan by visiting http://www.purplecare.ca. Head to the Benefits Plan Enrolment and fill out the opt-out form.

A: The last day to opt-out of the plan is September 23, 2020.
A: Yes, beginning this year, international students will be eligible to receive benefits from the USC’s health and dental plan in their home country.

A: You can access information regarding your benefits and claims at http://www.purplecare.ca. If you have specific questions about the plan, you can access support through the Live Chat feature or by emailing healthdental@westernusc.ca.

A: No, students will be automatically enrolled in the USC’s health and dental plan. For more information about the plan, visit http://www.purplecare.ca.

A: Your coverage period begins on September 1st, 2020 and ends on August 31st, 2021.

A: You can find information about health practitioners, including doctors, dentists, massage therapists, physiotherapists, and pharmacies at https://www.mystudentplan.ca/purplecare/en/select-savings.
A: If you would like to submit a claim, visit http://www.purplecare.ca and select the Benefits Plan Claims. You will have 15 months to submit claims for consideration under your health plan.
A: myWellness is a mental health resource that provides support and information to students across Western’s campus. Through this portal, students can also access mental health assessments, personalized action plans, and counselling appointments that are specifically tailored to their needs and language preferences.
A: To book an appointment, visit http://www.mywellnessplan.ca and select Western USC from the drop down menu. From there, select the Video Counselling button and begin booking a session with a counsellor.
A: If you have additional questions or concerns about the USC health and dental plan, email healthdental@westernusc.ca.
Scroll to Top