Everything you need to know to get to where you're going.
The Mustang Express is a late night shuttle service created by the USC to provide students with safe transportation home from the Downtown after the LTC buses have stopped operating. All Full-time and Part-time Undergraduate UWO students are eligible to use this shuttle service as they have paid $12.93 through their student fees. This mandatory fee was passed by student referendum in the Spring of 2011.
- September 8 through December 3
- January 5, 2017 through April 1, 2017
- Reading Week (Feb 17th – 25th) will run with only two buses per route. This is not anticipated to affect service, as there will be fewer students in London, but please plan accordingly.
- Pick-ups starting at 12:30am until last pick up at 3:00am
- NOTE: these hours are 1/2 hour earlier and 1/2 later than last year’s service
The Mustang Express shuttle automatically closes if classes are cancelled due to inclement weather. In case of hazardous road conditions, closing information will be posted to the USC website, Facebook and other social media feeds.
LOST & FOUND ITEMS
Prior to departing from a shuttle or leaving a shuttle stop, please survey your area to make sure you have taken all of your belongings with you. The Mustang Express shuttle is not responsible for any personal items which are lost or stolen on any Mustang Express shuttle or shuttle stop. Items found on the Mustang Express shuttle will be turned in to the UWO Campus Police Department on the Monday following the last shuttle on the Saturday. Found items will not be released unless the owner can properly identify the items. Items will only be released by the UWO Campus University Police Department to the owner of lost item with an accurate description.
REFUSAL OF SERVICE
Mustang Express reserves the right to refuse service to any person who, under the influence of intoxicating liquor or drugs, is incapable of taking care of him/her self, or whose conduct is such, or is likely to be such, as to make him/her objectionable to other passengers or prospective passengers.
In the 2015/2016 academic year a review of the Mustang Express was conducted – summarizing the shuttle service’s use and place within the USC. That report can be found HERE.
Safety Rules & Terms of USC
THE LTC BUS PASS
One of the best parts of being a part of the University Students’ Council is getting free transportation around London. Every full time undergraduate student is issued a London Transit Commission Bus Pass. Some students use the pass simply to ride the 2 Dundas route over and over, seemingly forever, to get back and forth to school.
The LTC Bus Pass allows for:
- Free unlimited rides
- All bus stop locations on all regularly scheduled LTC bus routes
- All hours of operation
- Seven days a week (including holidays)
But don’t be fooled: your bus pass is also your cost-free ticket to exploring the community and getting to experience all the city has to offer. Enjoy the ride!
How do I get my pass?
Bus passes are distributed in the Mustang Lounge of the University Community Centre at the beginning of every school year.
2016/17 Pick-Up Details
- Picking your pass up for the first time this year? Visit Mustang Central with your student card for your pass.
- Replacing your pass? Visit Purple Store with your student card and a replacement can be purchased for $25
To be eligible to pick up your pass, you must bring your Western student card and be registered as a full-time undergraduate student. If there are any problems with your eligibility status (for example, if you have recently changed from a Part-Time to a Full-Time program), you may be asked to bring your UWO Fee Bill or a letter from the Office of the Registrar indicating that you have been assessed the Bus Pass Fee.
How do I use my pass?
When does my pass expire?
What if I lose my pass?
If this doesn’t turn up your pass, you can begin the process of replacing it. If you have lost your student card along with your pass, you need to replace the student card first by going to the Office of the Registrar. There are fees for replacement Western One or validation cards. To request a replacement bus pass, students are required to present their current Western One card at Purple Store, in the UCC Atrium. A processing fee of $25.00 (for each replacement) will be levied for your replacement pass – please note each student is allowed 2 replacements per school year. If you find yourself in the unfortunate situation where you have lost 2 replacement bus passes, a further appeal can be made to the Bus Pass Administrator (email@example.com). Please be aware that upon making a further appeal (which would exceed the 2 replacement maximum) the processing fee may increase if you make a successful appeal. The University Students’ Council does not guarantee replacement of lost or stolen bus passes. Each request is considered on a case-by-case basis as explained in the Bus Pass Policy. The USC will reissue a maximum of two lost or stolen Bus Passes – so do your best to keep good track of your Bus Pass!
Can I use someone else's pass?
Can I opt-out of the pass?
The Purple Store is an authorized Greyhound ticket agent. You can purchase tickets, print tickets purchased online or find route information at the Purple Store. On Fridays there are on-campus pick ups for students taking the Greyhound. Campus pick-up schedules will be posted here soon. Don’t forget to ask about student discounts, as Western Connections is committed to helping you find the lowest fare.